Terms and conditions of sales conditions
The following terms and conditions of sale and delivery apply to all offers made by Christian Winecellars B.V.. The conditions are accessible to anyone on our website. By request we will send you a hardcopy.
1. Prices
All prices are quoted in euros. All prices are exclusive of VAT and shipping, unless stated otherwise. Prices quoted in different currencies on this website merely serve to give an indication, and are subject to changes to the exchange rate.
2. Price changes
Christan Winecellars B.V. reserves the right to apply price changes and correct any errors at all times. If an order placed by the client is subject to such a price change, the client shall be entitled to cancellation free of charge. Christian Winecellars B.V. can never be held liable for any resulting damages.
3. VAT/Duty
Recipients of our products with a shipping address outside of the Netherlands must pay any due sales tax/VAT and import duties as relevant in the country where said address is located.
4. Availability
All offers by Christian Winecellars B.V. are free of engagement and they are made with the reservation of availability of the product. When inadvertently a product is no longer in stock we will inform you as soon as possible. Christian Winecellars B.V. can never be held liable for any resulting damages.
5. Payment
Payment must be made immediately after the order has been made, including any shipping costs. If payment has not been received after 7 days, we reserve the right to cancel the order. It is also possible to pay cash on delivery. The date of delivery/pick-up will be appointed in consultation with the client.
6. Deliveries
Christian Winecellars B.V. will only ship orders on the basis of advance and completed payment, including shipping costs.
7. Shipment
Christian Winecellars B.V. is happy to co-ordinate the shipment on your behalf. You will receive a cost estimate for your approval prior to shipment. The expected delivery times as stated on the website and in the order confirmation are merely an indication and shall not be binding. Christian Winecellars B.V. is never liable for any damages resulting from delays in the delivery of the products. By request shipment can be fully insured. If no insurance is taken out, damages are a result of shipment are at the risk of the client.
8. Receipt
Upon receipt, the client must check the delivery for damage or missing products without delay. Any complaints must be reported to the transporter immediately. Also, any complaints need to be submitted via e-mail to Cristian Winecellars B.V. within 24 hours. After 24 hours we are no longer liable for any complaints.
9. Guarantee
We handle our wines with care during purchasing, storage and transport. We cannot be held responsible for the state and conditions of wines, for instance taste and cork failure.
10. Right of withdrawal & refund If there is a online purchase, the offer will also include a trial period of 14 days, starting the day after receipt by or on behalf of the consumer, unless otherwise agreed. In that case, the purchase is only final when 14 days have passed after receipt of the product. During the trial period, the consumer has a right of withdrawal, whereby the consumer has the option to return the received products without any obligation on his part, other than compensation for the direct costs of return. The consumer can invoke the right of withdrawal through Christian Winecellars B.V. within a period of 14 days after receipt by or on behalf of the consumer of his intention in writing or by e-mail. The written statement will be sent by email to info@christianwinecellars.com. If the consumer invokes the right of withdrawal, Christian Winecellars B.V. refund any amount already paid by the Consumer no later than within 14 days after receipt of the returned Products. The consumer can only actually exercise his right of withdrawal if the products in question are returned complete, undamaged, unused and in the original packaging. However, the consumer may take the product out of the packaging to the extent this is necessary to assess whether the product meets the consumer's expectations, as long as the original packaging is retained and the product can be returned in an undamaged and unopened condition. After the consumer has opened the product for consumption, the consumer can no longer invoke withdrawal. After invoking her right of withdrawal, the consumer must return the delivered goods to Christian Winecellars B.V. within 14 days. The costs for returning will be borne by the consumer. Products can also be returned to the warehouse of Christian Winecellars B.V.. Christian Winecellars B.V. does not use its own transport for returning products. Alcoholic drinks of which the price was agreed upon when concluding the agreement, but of which delivery can only take place after 30 days, and of which the actual value depends on fluctuations in the market on which Christian Winecellars B.V. has no influence, are excluded from the right of withdrawal.
11. Complaints
If you are not satisfied with the products of Christian Winecellars B.V., please contact us immediately, either by phone or via email. We will deal with your complaints without delay and we will try to find a solution that satisfies you.
12. Personal data
An personal data that we collect to finish your order are treated as strictly confidential and will not be made available to third parties. By ordering from Christian Winecellars B.V. you confirm that you have reached the minimum age of 18 years old.
13. Website
The web addresses www.christianwinecellars.com and www.verkoopuwwijn.nl are owned by Christian Winecellars B.V..
14. Law
All our contracts are subject to the Law of the Netherlands and the exclusive jurisdiction of the Dutch courts. The amount of any damages to be paid can never exceed the value of the products ordered and delivered to you. The Dutch text of these Terms and Conditions are always leading for their interpretation.
These Terms and Conditions are deposited at Kamer van Koophandel, 2. October under number 58867848.